Privacy and Cookie Policy

Data controller

Your personal data is handled by Citytoursagency.cl SpA (City Tours Agency).

Citytoursagency.cl SpA · RUT 78.056.979-4 · Radal del Obispo Francisco Anabalón Duarte 066, Estación Central, Región Metropolitana 9170368, Chile

Contact email: citytoursagency.reservas@gmail.com

What data we collect

Only the details you send us on WhatsApp or by email to get a quote or book: for example your name, the service date, number of travelers, hotel or pickup address and destination. The "Plan your route" form on this site does not store any data; it just prepares the message and opens WhatsApp or your email app.

How we use it

To answer your inquiry, prepare your quote, and arrange and deliver the service you book. We do not sell your data to third parties.

Analytics and cookies

We use Google Analytics 4 to understand, in aggregate, how the site is used (pages visited, device, approximate country). We also use Google Ads to measure which ads lead to enquiries (for example, a click to WhatsApp). We use the Google consent mode: analytics and advertising cookies are only stored if you accept them in the cookie notice. If you do not, Google only receives cookieless signals without identifiers, which cannot be used to recognize you. You can change your choice at any time under "Cookie preferences" at the bottom of every page, or block and delete cookies in your browser. We do not use your data to show you personalized ads.

Third-party services

When you contact us on WhatsApp or by email, those services process your data under their own privacy policies.

Your rights

You can request access to, correction of or deletion of your personal data by writing to citytoursagency.reservas@gmail.com.